A scan, a photocopy, or a photo taken on a phone.

Not every statement arrives as a clean digital PDF. Plenty are scanned from paper, faxed between offices, photocopied twice, or photographed on a phone at a kitchen table.

Those are read the same way as any other statement. There is no separate OCR mode to turn on, and no need to tell us which kind you have.

What actually makes a scan hard

Skew, low contrast and compression artefacts matter far more than whether the file says it is a scan. A straight, evenly lit photograph often converts better than a heavily compressed fax.

Why the balance check matters more on a scan

Misreading a digit is the characteristic failure of reading from an image. Reconciling the running balance is what turns that from a silent error into a visible one: if a digit were read wrongly, the chain stops matching and the statement is flagged rather than passed.

Multiple pages and rotated pages

Multi-page scans convert as one statement, and a page that was fed in sideways is handled without you having to rotate it first.

Questions

Does a photo from my phone work?

Usually, yes. Get the whole page in frame, as flat and evenly lit as you can, and avoid shadows across the columns.

How do I know it read the numbers correctly?

The balance check is the answer: the reconciliation status tells you whether the transactions actually add up to the statement's own closing balance.

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